Terms and conditions of use

TERMS AND CONDITIONS

1) Purchase-sale transactions carried out at the furnitanas.lt online shop are subject to the provisions of the legal acts of the Republic of Lithuania.

2) The purchase agreement between the client and furnitanas.lt is concluded from the moment when the customer chooses the item to be purchased and, forms a basket of goods, completes all steps of the order indicated in the furnitanas.lt e-shop, including the final choice which is the method of payment and confirmation. The parties are liable for the violation of the purchase and sale agreement concluded using the electronic shop in accordance with the procedure established by legal acts of the Republic of Lithuania.

3)furnitanas.lt undertakes to offer the customer a similar or as much as possible a product comparable to its characteristics if, due to important circumstances, the goods ordered by the customer can not be provided. When Customer refuses to accept a product that was offered as analogous or similar, furnitanas.lt undertakes to return the money paid to the customer within 14 (fourteen) calendar days and cancel the client's order.

4) After confirmation of the order by furnitanas.lt, the price of the item is not changed - except when the price of the goods has changed due to a technical error of the information systems, obvious (evident) errors or other objective reasons beyond the direct control of furnitanas.lt (with supporting evidence for the following reasons). If the customer does not agree to purchase the item at a replacement price, the customer has the right to cancel the order by informing Furnitanas in writing or by e-mail to info@furnitanas.lt within 3 (three) business days from the date of purchase of the bid. Upon cancellation of the order in accordance with the procedure provided in this statement, all amounts paid by him/her shall be returned to the costumer.

4.1) The courier delivers the goods purchased in the Furnitanas.lt e-store to the address specified by the customer within 1-2 working days in the teritory of Lithuania, delivery time to other EU countries is approximatelly 5-7 working days. Orders are not delivered on weekends and public holidays. Products ordered upon request are delivered in 2-5 weeks. The customer is informed about the planned delivery time by e-mail. and the order is confirmed only after his confirmation.

5) The customer is responsible for the accuracy of the data submitted at the time of registration. By submitting incorrect data, the client's access to the www.duranus.lt web site will be restricted. The Buyer accepts responsibility for the consequences of the incorrectness or inaccuracy of the data contained in the registration form.

6) The buyer is responsible for the login to the e-shop’s data and must not disclose them to third parties. All actions performed using the Customer's login code are regarded as made by the Buyer and the Buyer takes on full responsibility for the consequences of such actions.

7)furnitanas .lt undertakes the responsibility not to transfer any kind of confidential information provided at the time of registration to a third party, except for the exceptions provided by law.

8) In furnitanas.lt online store the right to purchase the offered goods have:
• individuals not less than 18 years of age;
• individuals under the age of 18 who have parental or guardian consent;
• legal entities.

9) It is forbidden to:
• copy, use, distribute, reproduce the information contained on the page or its contents without the written consent of furnitanas.lt website owner;
• use computer programs that could interfere with the operation of the furnitanas .lt system with the work or other actions of this website.

10) furnitanas.lt reserves the right to:
• correct the information on the page - when the new regulation is established., they will come into force immediately after their publication;
• restrict those customers access who do not comply with these rules;
• carry out orders for rare and special goods only upon receipt of customer's payment for the item in advance;
• bring legal liability to those individuals who do not comply with these rules or engage in malicious activity.

11) Customers while purchasing goods from furnitanas.lt confirm that they are familiar with the return policy and warranties. The buyer has the right to change or return undamaged goods within 14 days from the date of sale of the item. Return of goods shall be accepted upon receipt given by the Buyer to the responsible employee of  UAB Furnitanas at the showroom after confirming that the returned goods are in proper condition and the guarantee conditions applicable to it. Terms of returns and conditions are shown in the section Returns and warranties.

12) Clients obligate to check the received items at the moment of its withdrawal – that is to check the condition of the package, its content, quantity, size and range of goods. If the package delivered by the courier is damaged, it is necessary to indicate this in the bill of lading, otherwise the complaints about the goods being damaged during transportation will not be accepted.

13) The item may differ from the product shown in the picture. Some additional details might be shown in the picture that are not included in the set of a product. The seller is not responsible for the fact that the goods presented in the e-shop by their color, form or other parameters do not correspond to the actual size, shape and color of the goods due to the characteristics of the monitor used by the Buyer.

14) Quantity of goods is limited.

15) furnitanas.lt undertakes to deliver the goods to the Customer according to the terms specified in the product descriptions. These terms do not apply in cases where the Seller's warehouse does not have the required goods, and the Customer is informed about the lack of goods ordered by him. The Customer agrees that because of unforeseen circumstances the delivery date may differ from the terms specified in the description of the goods or the delivery date for the goods negotiated by the Customer and the Seller. In the event of unforeseen circumstances, furnitanas.lt undertakes to immediately contact the Customer and to agree on delivery terms and other delivery related issues.

16) The Seller is not liable for the information provided on the websites of other companies, even if the Buyer goes to these websites through the links in the Seller's e-shop.

17) You can submit an application or a complaint regarding the goods or services purchased in our online store to the State Consumer Rights Protection Authority (Vilniaus g. 25, 01402 Vilnius, e-mail service@vvtat.lt, tel. +370 5 262 67 51, fax ( 8 5) 279 1466, website www.vvtat.lt, its territorial divisions in the district - http://www.vvtat.lt/index.php?470187665) or fill out an application form on the EGS platform http://ec.europa.eu / odr /. Note: In all cases, clients should first contact furnitanas.lt (i.e., the seller).

PRIVACY POLICY
GENERAL INFORMATION

By this Privacy Policy (hereinafter referred to as the "Privacy Policy") UAB Furnitanas (hereafter "Data Manager") sets out the rules for processing of personal data when using a Web site managed by the Data Manager. The terms and conditions of the Privacy Policy apply to you every time you access the content and / or service we provide, regardless of which device (computer, cell phone, tablet, TV, etc.) you use.
Data Manager details:

UAB "Furnitanas"
Head office: Liepsnos str. 3, LT-03154 Vilnius
Phone: +370 5 232 3052
email: info@furnitanas.lt
VAT code: LT261016811

It is very important that you carefully read the Privacy Policy because, each time you visit the website owned by the Data Manager, you agree to the terms and conditions set forth in this Privacy Policy. If you do not agree to these terms, please do not visit our site, do not use our content and / or services.

We confirm that the visitor data from the website managed be the Data Manager will be collected in accordance with the applicable requirements of the European Union and the legal acts and the instructions of the controlling authorities of Republic of Lithuania. All reasonable technical and administrative measures are in place to protect our collected data from loss, unauthorized use and alteration.

Persons under the age of 16 can not provide any personal information through our site. If you are a person below the age of 16, you must obtain the approval of your parents or other legal guardians before submitting personal information.

The terms used in the rules are understood as defined in the General Data Protection Regulation No. 2016/679.

What personal data do we collect?

• name,
• surname
• telephone number
• Email address
• delivery address of the goods
• Company details
• Information on how you use our services.
If you visit our website, we also collect information that reveals the peculiarities of using our services or automatically generated visit statistics.

Other information we collect

We may also collect other information about you, your device or your use of the content of our site with your permission.
You may choose not to provide us with certain information (for example, the information requested when registering in our online store), but in this case, we may not allow our online purchase service.

HOW DO WE USE YOUR INFORMATION?

We can use the information collected for the following purposes:
• Register you to use our online purchase service.
• Paying for the goods you chosen through the selected external banking service provider.
• For direct marketing purposes, such as sending newsletters, submitting individually tailored advertisements and sending out promotions, evaluating and analyzing the market, customers, products and services (including collecting your opinion on products and services, and organizing customer surveys).
• Find out how people use our online services so we can improve them and create new content, products and services.
• In other ways, with your permission

* We inform you that you have the right to object or at any time cancel your consent to process your data for the above-mentioned, starred purposes.

TO WHOM YOUR INFORMATION IS DISCLOSED?

We undertake not to transfer your personal data to any unrelated third parties except in the following cases:
• if your consent to the disclosure of personal data is available.
• provision of services - to our partners delivering goods or other services ordered by you. For these service providers, we will provide just as much of your personal information as it will be required for the particular service to be performed.
• to law enforcement agencies in accordance with the procedure provided by legal acts of the Republic of Lithuania.

WHAT DO WE DO TO PROTECT YOUR DATA?

Personal data is protected against loss, unauthorized use and alteration. We have implemented physical and technical measures to protect all information we collect for our service provision. We remind you that while we are taking appropriate action to protect your information, no website, online transaction, computer system or wireless connection is completely safe.
We will protect your data for 10 years after your last use of our services or content. At the end of this term, the data will be deleted in such a way that they can not be reproduced.

YOUR RIGHTS

The person, whose data is processed by the Data Manager, has the following rights:
• to know (to be informed) about the processing of his data (the right to know);
• to get acquainted with his data and how it is processed (right to access);
• require a correction or, in the context of the purposes of processing personal data, the addition of incomplete personal data of a person (right to rectify);
• to destroy your data or suspend the processing of your data (except storage) (right to destroy and right to “be forgotten”);
• to require the Personal Data Manager to restrict the processing of personal data for one of the legitimate reasons (right to restrict);
• to transfer of your personal data (right to transfer);
• not to give a permission for processing of personal data for direct marketing purposes, including profiling, to the extent it relates to such direct marketing;
• apply to the State Data Protection Inspectorate for violations of personal data protection.

If you do not want your personal data to be processed for direct marketing purposes, including profiling, you can write an e-mail to dap@furnitanas.lt or call by phone and forbid the processing of your personal data for direct marketing purposes and / or automated processing of your personal data, including profiling **, without specifying reasons for prohibition.
** According to personal data you submit, for personal and business purposes, your personal data profiling may be used to provide tailor made solutions and offers. You can at any time cancel your consent to process your personal data in an automated manner, including profiling.

The Data Subject has the right to submit any request or instruction relating to the processing of his personal data, to the Data Manager in writing: by submitting directly to the address Liepsnos St. 3, LT-03154 Vilnius; or by e-mail mail: dap@furnitanas.lt.
Upon receipt of such a request or instruction, the Data Manager shall provide an answer and perform or refuse the actions specified in the request within one month from the date of the receipt of the request. If necessary, the specified period may be extended by another two months depending on the complexity and number of requests. In such a case, the Data Manager shall inform the Data Subject about such extension within one month from the receipt of the request, together with the reasons for the delay.
The data manager may not create the other conditions for data subjects, except to refuse to process personal data for direct marketing. As provided for by law, it is necessary to ensure the prevention, investigation and detection of violations of offenses, professional ethics, as well as the rights of the data subject or others, and the protection of liberties.

THIRD PARTY WEBSITES, SERVICES AND PRODUCTS ON OUR WEBSITE

The DataManager's website may contain third-party billboards, links to their websites and services that are not controlled by the Data Manager. The manager is not responsible for the safety and privacy of information collected by third parties. You must read the privacy policy applicable in third-party websites you use.

COOKIES

Our goal is to provide you the content and features that are tailored to your needs. This requires cookies. These are small elements of information that are automatically generated when you browse the site and are stored on your computer or other terminal device. They help the Data Manager recognize you as the previous visitor to a certain website, save the history of your visit to the site and adapt the content accordingly. Cookies also help ensure the smooth running of websites, allow you to monitor the duration, frequency of visits to websites, and collect statistical information about the number of site visitors.

How to manage and delete cookies:
When you use the browser to access the content we provide, you can configure your browser to accept all cookies, reject all cookies or notify when the cookie is downloaded. Each browser is different, so if you do not know how to change cookie preferences, look at its help menu. Your device's operating system may have additional cookie controls. If you do not want the information to be collected using cookies, use the current easy-to-use procedure in most browsers that allows you to stop using cookies. To learn more about managing cookies, visit: http://www.allaboutcookies.org/manage-cookies/.
However, please note that in some cases, deleting cookies may slow down the speed of browsing the web, restrict the functionality of certain web site features, or block access to the site.
Our website may contain links to other people's, company's or organization's websites. We note that the Data Manager is not responsible for the content of such web pages or the privacy policy they use. So if you click on a link from the Data Manager website to access other websites, you should take a look at their Privacy Policy separately.
CONTACT US
If you have any questions about this Privacy Policy, feel free to contact us in any way you like:
UAB "Furnitanas"
By post: Liepsnos str. 3, LT-03154 Vilnius
Phone: +370 5 2323052
El. mail: info@furnitanas.lt
Data Protection Officer: dap@furnitanas.lt, +370 620 52374